You should have received an email with your tickets. If you cannot find that email…

  1. Check your spam folder.
  2. If you are using Gmail, check the “Promotions” tab in your Gmail box.

If you still cannot find them, please email us at info@suiteseatstx.com and we will resend them to you.

You can reset it here.

You can recover that here.

  • Check your Spam folder.
  • If you are using Gmail, check your “Promotions” tab in your Gmail inbox.
  • If you still didn’t receive an email about your order, please email us at info@suiteseatstx.com

Please email us at info@suiteseatstx.com

Let us know why you need a refund. Please check our Term of Service page for our booking & refund policy

No, your tickets can be scanned from your ticket(s) email in your phone.

It is a slightly slower check-in process, but our workers at the event can check you in by using your name and looking up your tickets.